Brightwheel App
Stay Connected
Brightwheel FAQs and Help Guide
Access the web version here: https://schools.mybrightwheel.com
Download the mobile app from the app store
You can create an account with Brightwheel now or later. We will add your child’s profile to the app closer to the start date. You will receive an email or text inviting you to join Brightwheel.
This app is used for daily pictures, videos, and messaging directly with your child’s teacher.
It is also used for billing and making monthly tuition payments. You will be able to add a payment method, set up automatic recurring payments, view payment history, download your statement come tax time and even split payments with others.
If you have already used the platform with an existing child, you will not receive an invite email as we will just update your existing profile.
If the below steps do not work, we recommend you download the latest app update, try from the web version. If that doesn’t work, Brightwheel provides great support at help@mybrightwheel.com
Step 1:
Step 2:
Step 3:
If you forgot your password or username, just use the ‘forgot password’ link on the sign in screen. A new password will be sent to you once you enter a correct username (either your email or phone number)
To check your child into school, you can do this in two ways
- on the tablet by the classroom entrance or
- remotely by downloading a copy of the check in QR code (Keep a copy at home, at work, and/or in your vehicle for easy check-ins)
No need to check out as our staff will check out the students at the end of the day
Edit Profile:
Contact admin at info@jumpstartlearning.ca
Add additional Contacts:
Contact admin at info@jumpstartlearning.ca with the following info about the contact you want to add:
Full Name / Email / Phone Number / Access Level
(Parent, Family, Approved Pickup, or Emergency Contact)
You can message your child’s educators or admin directly, just make sure to choose the correct option.
‘Staff and Admin’ Option
messages delivered to your child’s classroom and the administration office
‘Admin’ Option
messages delivered directly to admin.
Almost every scenario you will be choosing the ‘Staff and Admin’ option, even reporting absences.
*Special Note about Messaging
You can message your child’s educators or admin directly, just make sure to choose the correct option. The ‘Staff and Admin’ option goes to your child’s teacher and administration, the ‘Admin’ only option goes directly to administration. Almost every scenario will be choosing the ‘Staff and Admin’ option.
